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Badges, trails, superbadges, Trailhead Journeys, and trailmixes that match your search.
7 results

Improve customer service using Agentforce Service and Slack
BadgeSlack for ServiceResolve cases faster and delight customers with Slack.

Advise your client on streamlining intake and resolution of admin requests in Slack.
Trailhead JourneySlackBring service and sales into the flow of work in Slack. Learn how teams swarm cases, run approvals, and keep customers moving without leaving the conversation.
Trailhead JourneyServiceStart your service journey. Learn how service teams resolve cases with Slack and Service Cloud, then put agents to work alongside them.
TrailmixAdmin Release ReadinessWhat every admin on my team finishes before a release weekend: access, data quality, and Slack governance.
TrailmixService in the Flow of WorkJasmine's starter mix for support teams moving case work into Slack with Agentforce Service.