Search Results

Badges, trails, superbadges, Trailhead Journeys, and trailmixes that match your search.

7 results

  • Improve customer service using Agentforce Service and Slack

  • Resolve cases faster and delight customers with Slack.

  • Advise your client on streamlining intake and resolution of admin requests in Slack.

  • Trailhead Journey
    Slack

    Bring service and sales into the flow of work in Slack. Learn how teams swarm cases, run approvals, and keep customers moving without leaving the conversation.

  • Trailhead Journey
    Service

    Start your service journey. Learn how service teams resolve cases with Slack and Service Cloud, then put agents to work alongside them.

  • What every admin on my team finishes before a release weekend: access, data quality, and Slack governance.

  • Jasmine's starter mix for support teams moving case work into Slack with Agentforce Service.