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Badges, trails, superbadges, Trailhead Journeys, and trailmixes that match your search.
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Learn how Agentforce fits your business goals, launch your first agent, and build a plan for AI success.

Improve customer service using Agentforce Service and Slack

Learn how Agentforce 360 connects humans and agents to deliver faster, smarter outcomes.
BadgeSales WorkspaceBoost sales productivity with insights and recommendations in Sales Workspace.
BadgeSlack for ServiceResolve cases faster and delight customers with Slack.

Advise your client on streamlining intake and resolution of admin requests in Slack.

Discover how Salesforce became agile and revolutionized product development.

Build a screen flow that collects a request and creates a record.
Trailhead JourneySlackBring service and sales into the flow of work in Slack. Learn how teams swarm cases, run approvals, and keep customers moving without leaving the conversation.
Trailhead JourneyServiceStart your service journey. Learn how service teams resolve cases with Slack and Service Cloud, then put agents to work alongside them.
TrailmixAdmin Release ReadinessWhat every admin on my team finishes before a release weekend: access, data quality, and Slack governance.
TrailmixService in the Flow of WorkJasmine's starter mix for support teams moving case work into Slack with Agentforce Service.