Search Results

Badges, trails, superbadges, Trailhead Journeys, and trailmixes that match your search.

10 results

  • Take your apps to the next level with powerful integration and mobile tools.

  • Improve customer service using Agentforce Service and Slack

  • Write Apex triggers to perform custom database actions.

  • Integrate with external apps using Apex REST and SOAP services.

  • Advise your client on streamlining intake and resolution of admin requests in Slack.

  • Build a screen flow that collects a request and creates a record.

  • Configure flow actions, elements, and more to automate business processes.

  • Trailhead Journey
    Service

    Start your service journey. Learn how service teams resolve cases with Slack and Service Cloud, then put agents to work alongside them.

  • What every admin on my team finishes before a release weekend: access, data quality, and Slack governance.

  • Jasmine's starter mix for support teams moving case work into Slack with Agentforce Service.