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  1. Skills
  2. Product, UX, and Digital Experience
  3. UX and Service Design

Learn UX and Service Design

Design intuitive, inclusive experiences by deeply understanding users and translating insights into elegant interfaces and service flows.

Why It Matters

  • Core for Designers
  • Growing demand
  • Salesforce Platform
  • Commerce
  • Designer
  • Product Manager

Not completed

Nothing on Trailhead completes this skill yet.

Learn it

Nothing on Trailhead completes UX and Service Design yet.

No badges teach this skill yet.

What you’ll be able to do

Every question and challenge for this skill checks one of these.

  • Research users and turn insights into a user flow.
  • Prototype and test a design with real users.

Frequently asked questions

Design intuitive, inclusive experiences by deeply understanding users and translating insights into elegant interfaces and service flows.

UX and Service Design is core for Designers and Product Managers.

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    Define the vision, roadmap, and strategy for products that solve real customer problems and drive business growth.

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    Visual and Interface Design

    Create visually compelling, accessible interfaces and brand experiences across digital products and platforms.

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