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  1. Skills
  2. Sales Strategy and Execution
  3. eCommerce and Digital Sales

Learn eCommerce and Digital Sales

Design and manage digital-first sales experiences — from online storefronts to direct-to-consumer journeys.

Why It Matters

  • Core for Sales Reps and Managers
  • Growing demand
  • Commerce
  • Service
  • Sales Rep and Manager
  • Executive

Not completed

Nothing on Trailhead completes this skill yet.

Learn it

Nothing on Trailhead completes eCommerce and Digital Sales yet.

Also teaches it

  • Badge

    Improved Service with Agentforce Commerce and Agentforce Service Integration

    Quiz only · doesn’t complete the skill

What you’ll be able to do

Every question and challenge for this skill checks one of these.

  • Connect commerce and service so order issues resolve in one place.
  • Design a digital buying experience that carries through to service.

Frequently asked questions

Design and manage digital-first sales experiences — from online storefronts to direct-to-consumer journeys.

Improved Service with Agentforce Commerce and Agentforce Service Integration teaches it. Nothing on Trailhead completes eCommerce and Digital Sales yet.

eCommerce and Digital Sales is core for Sales Reps and Managers and Executives.

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