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  1. Skills
  2. App and Software Development
  3. Platform Configuration and Administration

Learn Platform Configuration and Administration

Configure, secure, and manage enterprise platforms to support business processes and user needs — applying declarative tools, governance models, and operational best practices to keep systems performant and compliant.

Why It Matters

  • Core for your role
  • Part of Technical Architect
  • High demand
  • Salesforce Platform
  • Slack
  • Agentforce
  • Developer
  • Administrator
  • Architect

Completed

Completed with Superbadge: User Access Fundamentals · May 2026

Learn it

Finish one badge with a hands-on challenge, or a superbadge, to complete Platform Configuration and Administration.

Badges that complete it

  • Badge

    Precise Data Detection at Scale

    Find and classify sensitive data across your org with Data Detect policies.

    Hands-on challenge · Intermediate · 45 mins
    Start

Superbadges that complete it

For when you already know it.

  • Superbadge

    Superbadge: User Access Fundamentals

    Flex your security muscles by locking down record access.

    Intermediate · 1 hrCompleted
    Review
  • Superbadge

    Superbadge: Report Administration for Agentforce Readiness

    Demonstrate your ability to administer platform reports for Agentforce readiness.

    Intermediate · 2 hrs
    Start

Also teaches it

  • Badge

    Slack Admin Process Governance

    Quiz only · doesn’t complete the skill

Trails and Trailhead Journeys that include them

  • Trail

    Agentforce Service for Slack

  • Trailhead Journey

    Slack

  • Trailhead Journey

    Service

Certifications that cover it

Related learning: a certification doesn’t complete the skill.

  • Certification

    Salesforce Certified Technical Architect

    Certified Technical Architects possess broad knowledge across multiple development platforms. They use their skills and experience to assess customer requirements and architecture, then use that knowledge to design secure, high-performance technical solutions that maximize the potential of the Salesforce Platform.

    View Credential for Salesforce Certified Technical Architect (opens in a new tab)
  • Certification

    Salesforce Certified Platform Foundations

    The Salesforce Platform Foundations exam is designed for users with a fundamental awareness of how an integrated CRM platform solves the challenge of connecting departments and customer data, and who have up to 6 months of Salesforce user experience.

    View Credential for Salesforce Certified Platform Foundations (opens in a new tab)

What you’ll be able to do

Every question and challenge for this skill checks one of these.

  • Describe detection rules, scan scope, and results.
  • Decide what to do with each sensitive data match.
  • Administer reports and permissions so data is ready for agents.
  • Govern how admin requests are taken in, approved, and tracked.

Frequently asked questions

Configure, secure, and manage enterprise platforms to support business processes and user needs — applying declarative tools, governance models, and operational best practices to keep systems performant and compliant.

Complete a badge with a hands-on challenge that teaches it, like Precise Data Detection at Scale. If you already know it, Superbadge: User Access Fundamentals completes it too.

Platform Configuration and Administration is core for Administrators, Developers, and Architects.

Yes. Salesforce Certified Technical Architect (opens in a new tab) and Salesforce Certified Platform Foundations (opens in a new tab) cover it.

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