Skills

Pick a skill set to see its skills and the badges that complete each one.

20 skills · Clear Filters

AI and Agentic Technology

  • Not completed

    Agent and AI Literacy

    Understand how AI agents and generative AI systems work — including their capabilities, limitations, and appropriate use in the workplace. Enables every professional to engage confidently with AI-powered tools and agentic workflows.

  • Completed

    Agentic AI Systems

    Design and deploy AI systems that act autonomously to complete multi-step tasks, make decisions, and adapt to changing inputs. Includes building single and multi-agent architectures on platforms like Agentforce.

  • Completed

    AI Agent Development

    Build, configure, and customize AI agents using platforms like Agentforce, Microsoft Copilot Studio, and agent frameworks. Includes defining agent actions, topics, instructions, and guardrails.

  • Not completed

    AI Development and Engineering

    Develop, train, test, and operationalize AI and machine learning models. Covers the full AI/ML lifecycle from data preparation to production deployment.

  • Completed

    AI Ethics, Trust, and Governance

    Develop responsible AI systems that are transparent, fair, and aligned with human values. Covers bias mitigation, data sovereignty, AI safety standards, and regulatory compliance.

  • Completed

    Generative AI

    Work with large language models (LLMs) and generative AI tools to produce content, code, insights, and experiences. Includes prompt engineering, RAG patterns, and fine-tuning workflows.

  • Not completed

    Human and Agent Collaboration

    Work effectively alongside AI agents — knowing when to delegate tasks, how to evaluate agent outputs, and when human judgment is required. Covers teaming patterns, trust calibration, and optimizing human-agent workflows.

  • Not completed

    Natural Language Processing and Computer Vision

    Build systems that understand and generate language, speech, and visual data. Covers NLP fundamentals through to advanced deep learning models for text and image tasks.

App and Software Development

  • Not completed

    DevOps and Release Management

    Streamline software delivery with continuous integration, deployment automation, and release governance. Covers modern DevOps toolchains and Salesforce-specific deployment practices.

  • Completed

    Platform Configuration and Administration

    Configure, secure, and manage enterprise platforms to support business processes and user needs — applying declarative tools, governance models, and operational best practices to keep systems performant and compliant.

  • Completed

    Programming Languages and Frameworks

    Write efficient, maintainable code across a range of languages and frameworks used in enterprise and web development.

  • Completed

    Quality Assurance and Testing

    Ensure software reliability through structured testing, code review, and quality practices across the development lifecycle.

  • Completed

    Salesforce Development

    Build and customize applications on the Salesforce platform using code, configuration, and low-code tools. Covers Apex, LWC, SOQL, and the broader Salesforce developer ecosystem.

  • Not completed

    Web and Mobile Development

    Design and build responsive web and mobile applications using modern frameworks and standards.

Architecture and Solution Design

Integration, Automation, and Workflows

  • Not completed

    Automation and Workflow Design

    Build intelligent automation that reduces manual work, streamlines business processes, and scales operations. Covers RPA, flow-based tools, and AI-powered automation.

  • Completed

    Integration and APIs

    Design and implement integrations that connect applications, data sources, and platforms — enabling seamless information flow across the enterprise.

  • Not completed

    Process Engineering and Optimization

    Analyze, redesign, and continuously improve business processes to drive efficiency, reduce friction, and align operations with strategy.