Communicate, collaborate, and solve problems in work that keeps changing.
8 skills · 3 badges · 0 superbadges
Not completed
Adjust to new situations and changing circumstances with flexibility, openness, and a positive attitude.
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Work with others effectively — across teams, functions, cultures, and time zones — with clarity, generosity, and shared purpose. Collaboration is the human skill that unlocks the full power of diverse teams and AI-assisted workflows.
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Convey ideas clearly and confidently in writing, conversation, and presentations — adapting your style to your audience and context.
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Generate novel ideas, challenge assumptions, and explore unexpected solutions by combining curiosity, divergent thinking, and experimentation. Creative thinking drives the innovation that AI alone cannot produce.
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Proactively pursue new skills, knowledge, and perspectives — role-modeling transparent learning to institutionalize a learning culture as a team-wide habit. In a fast-changing ecosystem, curiosity is a leadership competency.
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Exercise adaptive decisiveness within highly matrixed environments — coaching teams through transformation by synthesizing fragmented data, breaking down silos, and maintaining clarity and direction amid ambiguity.
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Apply structured thinking to identify root causes, break down complex challenges, and develop practical solutions. Includes the ability to leverage a structured approach to identifying, analyzing, and resolving issues across the business.
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Craft and deliver compelling narratives that connect data, ideas, and emotion — persuading and inspiring audiences from boardrooms to blog posts. Storytelling is how humans make meaning in an age of information overload.
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Communicate, collaborate, and solve problems in work that keeps changing.
Human-Centered has 8 skills: Adaptability, Collaboration, Communication, Creative Thinking, Learning Agility, Navigating Complexities, Problem Solving, and Storytelling.
Start with Salesforce Agile Basics, a badge that teaches Human-Centered.