Educator
Guide learners and build enablement that sticks.
2 of 20 Educator skills completed
Skills
Pick a skill set to see its skills and the badges that complete each one.
20 skills · Clear Filters
AI and Agentic Technology
Not completed
Agent and AI Literacy
Understand how AI agents and generative AI systems work — including their capabilities, limitations, and appropriate use in the workplace. Enables every professional to engage confidently with AI-powered tools and agentic workflows.
Completed
AI Ethics, Trust, and Governance
Develop responsible AI systems that are transparent, fair, and aligned with human values. Covers bias mitigation, data sovereignty, AI safety standards, and regulatory compliance.
Completed
Generative AI
Work with large language models (LLMs) and generative AI tools to produce content, code, insights, and experiences. Includes prompt engineering, RAG patterns, and fine-tuning workflows.
Not completed
Human and Agent Collaboration
Work effectively alongside AI agents — knowing when to delegate tasks, how to evaluate agent outputs, and when human judgment is required. Covers teaming patterns, trust calibration, and optimizing human-agent workflows.
Human-Centered
Not completed
Adaptability
Adjust to new situations and changing circumstances with flexibility, openness, and a positive attitude.
Not completed
Collaboration
Work with others effectively — across teams, functions, cultures, and time zones — with clarity, generosity, and shared purpose. Collaboration is the human skill that unlocks the full power of diverse teams and AI-assisted workflows.
Not completed
Communication
Convey ideas clearly and confidently in writing, conversation, and presentations — adapting your style to your audience and context.
Not completed
Creative Thinking
Generate novel ideas, challenge assumptions, and explore unexpected solutions by combining curiosity, divergent thinking, and experimentation. Creative thinking drives the innovation that AI alone cannot produce.
Not completed
Learning Agility
Proactively pursue new skills, knowledge, and perspectives — role-modeling transparent learning to institutionalize a learning culture as a team-wide habit. In a fast-changing ecosystem, curiosity is a leadership competency.
Not completed
Navigating Complexities
Exercise adaptive decisiveness within highly matrixed environments — coaching teams through transformation by synthesizing fragmented data, breaking down silos, and maintaining clarity and direction amid ambiguity.
Not completed
Problem Solving
Apply structured thinking to identify root causes, break down complex challenges, and develop practical solutions. Includes the ability to leverage a structured approach to identifying, analyzing, and resolving issues across the business.
Not completed
Storytelling
Craft and deliver compelling narratives that connect data, ideas, and emotion — persuading and inspiring audiences from boardrooms to blog posts. Storytelling is how humans make meaning in an age of information overload.
Leadership and Talent
Not completed
Accountability
Take ownership of your commitments, actions, and outcomes — following through reliably and transparently, even when things don't go to plan. Accountability is the foundation of trust in teams and organizations.
Not completed
Adaptability
Embrace change, pivot quickly in response to new information, and maintain effectiveness in dynamic, uncertain environments. In an AI-first world, the ability to continuously learn and flex is a competitive differentiator.
Not completed
Business and Organizational Leadership
Provide strategic direction and inspire organizations to achieve their full potential — through clarity, courage, and accountability.
Not completed
Emotional Intelligence
Lead and collaborate with self-awareness, empathy, and emotional regulation. Recognizing and responding to your own emotions and those of others builds trust, strengthens relationships, and creates the psychological safety that high-performing teams need.
Not completed
Financial Literacy and Acumen
Understand how businesses create and sustain value — translating financial metrics into strategic and operational decisions, and translating strategic and operational activities back into business outcomes. This includes understanding the Salesforce business and financial model specifically, and ensuring every resource, human or AI, creates stakeholder value.
Not completed
People Leadership and Development
Attract, develop, and retain exceptional talent — creating a culture where people do the best work of their lives.
Not completed
Personal Effectiveness
Take ownership of your work, your growth, and your impact — showing up with initiative, resilience, and purpose.
Not completed
Talent Multiplier
Attract, develop, and retain the best talent — model excellence, coach to inspire success, and develop careers, creating a legacy of leaders. Enables managers to scale their impact through the growth and performance of their teams.