Student
Explore the ecosystem and build skills for a first Salesforce role.
2 of 12 Student skills completed
Skills
Pick a skill set to see its skills and the badges that complete each one.
12 skills · Clear Filters
AI and Agentic Technology
Not completed
Agent and AI Literacy
Understand how AI agents and generative AI systems work — including their capabilities, limitations, and appropriate use in the workplace. Enables every professional to engage confidently with AI-powered tools and agentic workflows.
Completed
AI Ethics, Trust, and Governance
Develop responsible AI systems that are transparent, fair, and aligned with human values. Covers bias mitigation, data sovereignty, AI safety standards, and regulatory compliance.
Completed
Generative AI
Work with large language models (LLMs) and generative AI tools to produce content, code, insights, and experiences. Includes prompt engineering, RAG patterns, and fine-tuning workflows.
Not completed
Human and Agent Collaboration
Work effectively alongside AI agents — knowing when to delegate tasks, how to evaluate agent outputs, and when human judgment is required. Covers teaming patterns, trust calibration, and optimizing human-agent workflows.
Human-Centered
Not completed
Adaptability
Adjust to new situations and changing circumstances with flexibility, openness, and a positive attitude.
Not completed
Collaboration
Work with others effectively — across teams, functions, cultures, and time zones — with clarity, generosity, and shared purpose. Collaboration is the human skill that unlocks the full power of diverse teams and AI-assisted workflows.
Not completed
Communication
Convey ideas clearly and confidently in writing, conversation, and presentations — adapting your style to your audience and context.
Not completed
Creative Thinking
Generate novel ideas, challenge assumptions, and explore unexpected solutions by combining curiosity, divergent thinking, and experimentation. Creative thinking drives the innovation that AI alone cannot produce.
Not completed
Learning Agility
Proactively pursue new skills, knowledge, and perspectives — role-modeling transparent learning to institutionalize a learning culture as a team-wide habit. In a fast-changing ecosystem, curiosity is a leadership competency.
Not completed
Navigating Complexities
Exercise adaptive decisiveness within highly matrixed environments — coaching teams through transformation by synthesizing fragmented data, breaking down silos, and maintaining clarity and direction amid ambiguity.
Not completed
Problem Solving
Apply structured thinking to identify root causes, break down complex challenges, and develop practical solutions. Includes the ability to leverage a structured approach to identifying, analyzing, and resolving issues across the business.
Not completed
Storytelling
Craft and deliver compelling narratives that connect data, ideas, and emotion — persuading and inspiring audiences from boardrooms to blog posts. Storytelling is how humans make meaning in an age of information overload.