Transform raw data into clear, compelling insights using BI platforms, dashboards, and visualization tools. Supports evidence-based decision-making at every level.
Not completed
Finish a badge with a hands-on challenge, or a superbadge, to complete it.
Finish one badge with a hands-on challenge, or a superbadge, to complete Analytics and Business Intelligence.
For when you already know it.

Superbadge
Demonstrate your ability to administer platform reports for Agentforce readiness.
Badge
Every question and challenge for this skill checks one of these.
Transform raw data into clear, compelling insights using BI platforms, dashboards, and visualization tools. Supports evidence-based decision-making at every level.
No badge with a hands-on challenge teaches Analytics and Business Intelligence yet. Superbadge: Report Administration for Agentforce Readiness completes it.
Analytics and Business Intelligence is core for Administrators, Data Analysts, and Business Operations Managers.
Not completed
Understand, read, and draw meaningful conclusions from data — translating numbers, charts, and reports into clear insights that inform decisions. A foundational skill for every professional in an AI-powered workplace.
Not completed
Manage an organization's data as a strategic asset — ensuring accuracy, accessibility, compliance, and long-term integrity.
Not completed
Apply statistical methods, machine learning, and predictive modeling to extract deep insights and build data-driven products.
Completed
Unify, harmonize, and activate customer data across the Salesforce platform using Data 360 — powering real-time personalization and AI.