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  1. Skills
  2. Data, Analytics, and Business Intelligence
  3. Analytics and Business Intelligence

Learn Analytics and Business Intelligence

Transform raw data into clear, compelling insights using BI platforms, dashboards, and visualization tools. Supports evidence-based decision-making at every level.

Why It Matters

  • Core for your role
  • High demand
  • Sales
  • Salesforce Platform
  • Agentforce
  • Data Analyst
  • Administrator
  • Business Operations Manager

Not completed

Finish a badge with a hands-on challenge, or a superbadge, to complete it.

Next: Superbadge: Report Administration for Agentforce Readiness
Start

Learn it

Finish one badge with a hands-on challenge, or a superbadge, to complete Analytics and Business Intelligence.

Superbadges that complete it

For when you already know it.

  • Superbadge

    Superbadge: Report Administration for Agentforce Readiness

    Demonstrate your ability to administer platform reports for Agentforce readiness.

    Intermediate · 2 hrs
    Start

Also teaches it

  • Badge

    Sales Workspace

    Quiz only · doesn’t complete the skill

Trails and Trailhead Journeys that include them

  • Trail

    Get Started with Agentforce Sales

  • Trailhead Journey

    Sales

  • Trailhead Journey

    Slack

What you’ll be able to do

Every question and challenge for this skill checks one of these.

  • Prioritize deals from the workspace.
  • Act on deal risk insights.
  • Name the main components of Sales Workspace.
  • Prioritize deals from the pipeline view.

Frequently asked questions

Transform raw data into clear, compelling insights using BI platforms, dashboards, and visualization tools. Supports evidence-based decision-making at every level.

No badge with a hands-on challenge teaches Analytics and Business Intelligence yet. Superbadge: Report Administration for Agentforce Readiness completes it.

Analytics and Business Intelligence is core for Administrators, Data Analysts, and Business Operations Managers.

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