Data Analyst
The insight finder who turns CRM and agent data into dashboards, forecasts, and better decisions.
3 of 9 Data Analyst skills completed
Skills
Pick a skill set to see its skills and the badges that complete each one.
9 skills · Clear Filters
AI and Agentic Technology
Not completed
Agent and AI Literacy
Understand how AI agents and generative AI systems work — including their capabilities, limitations, and appropriate use in the workplace. Enables every professional to engage confidently with AI-powered tools and agentic workflows.
Completed
AI Ethics, Trust, and Governance
Develop responsible AI systems that are transparent, fair, and aligned with human values. Covers bias mitigation, data sovereignty, AI safety standards, and regulatory compliance.
Completed
Generative AI
Work with large language models (LLMs) and generative AI tools to produce content, code, insights, and experiences. Includes prompt engineering, RAG patterns, and fine-tuning workflows.
Not completed
Human and Agent Collaboration
Work effectively alongside AI agents — knowing when to delegate tasks, how to evaluate agent outputs, and when human judgment is required. Covers teaming patterns, trust calibration, and optimizing human-agent workflows.
Data, Analytics, and Business Intelligence
Not completed
Analytics and Business Intelligence
Transform raw data into clear, compelling insights using BI platforms, dashboards, and visualization tools. Supports evidence-based decision-making at every level.
Not completed
Data Interpretation
Understand, read, and draw meaningful conclusions from data — translating numbers, charts, and reports into clear insights that inform decisions. A foundational skill for every professional in an AI-powered workplace.
Not completed
Data Management and Governance
Manage an organization's data as a strategic asset — ensuring accuracy, accessibility, compliance, and long-term integrity.
Not completed
Data Science and Advanced Analytics
Apply statistical methods, machine learning, and predictive modeling to extract deep insights and build data-driven products.
Completed
Data Unification and Activation
Unify, harmonize, and activate customer data across the Salesforce platform using Data 360 — powering real-time personalization and AI.